Terms and Conditions
Effective date: 7/23/2017
gRewards ( “Program”) is provided by Specialty Retailers, Inc. on behalf of Gordmans ( “Gordmans” “our” or “we”). By participating in the Program, you agree to be bound by these Terms & Conditions, as well as any additional policies referenced herein (“Terms”). If you do not agree to these Terms, you must immediately cancel your membership in the Program. These Terms may be updated as often as is necessary to optimize the Program. Your continued participation in the Program after modification of the Terms is your consent to the modified Terms. Please note that this Program is not affiliated with any other loyalty programs, including the gRewards program previously offered by Gordmans, Inc.
HOW TO ENROLL IN THE PROGRAM
We will automatically enroll you in the Program if you have used your Gordmans credit card issued by Comenity Bank within the past eighteen (18) months.
You can become a Program member by:
- Applying for a Gordmans credit card in one of our stores. Regardless of whether your credit application is approved, you will be enrolled in the Program.
- Enrolling at the register in any of our participating stores. You do not need to be a credit cardholder or apply for credit.
No purchase is required. Please see an associate for details.
You will receive operational communications about the Program, as well as advertising and marketing material from Gordmans. You can opt-out of Program communications at any time by calling customer service at (800) 743-8730. You agree that it is your responsibility to keep your contact information current and accurate by periodically updating it.
The Program is open to individuals at least 18 years of age who provide and maintain a valid phone number and email address. By joining or otherwise participating in the Program, you represent and warrant that you are at least 18 years of age or older. Membership is limited to one account per customer. Joint membership accounts are available. Your membership is nontransferable and is subject to future Program Terms.
Upon the Effective Date of these Terms, the first “Program Year” will begin and it will end on December 31, 2017. Each subsequent Program Year will commence on January 1st and end on December 31st. .
Members receive the following benefits:
- Rewards: You will receive a dollar off coupon (each a “Reward” or “Rewards”) as detailed in the “Earning Rewards” section below.
- Birthday Offer: Program members will receive a coupon worth 20% off any single item (some exclusions may apply). Members must have made a purchase within the last 24 months to receive this offer. A Member account opened in your birthday month or in the previous month will receive the birthday offer the following calendar year if eligible.
- Gordmans’ credit card applicants: if you apply for a Gordmans’ credit card, upon approval of your credit application You will receive a savings pass good for a discount of 10% off all merchandise (including fragrances and cosmetics, but excluding gift cards) in your first day’s purchases. You must use your new Gordmans’ card with the savings pass in order to receive this discount.
We reserve the right to award additional bonus or surprise Rewards or other perks to customer segments in some or all markets. For example, Gordmans may award perks in connection with certain promotions or based upon a customers' engagement with Gordmans. Any such unexpected perks will be at our sole and absolute discretion.
Program members earn Rewards for every dollar that they spend on Qualifying Purchases. “Qualifying Purchases” include all merchandise offered for sale in our stores (including sale and clearance items). You will not earn Rewards for “Non-Qualifying Transactions” which consist of the following: non-merchandise items such as gift cards, gift wrap, greeting cards, or food, and bottled water; charitable donations; shipping fees; tuxedo rentals; magazine subscriptions; credit card payments; purchases from affiliates featured in store or in Gordmans’ credit card statement insert offers; or sales tax. Rewards are calculated according to the table below, based on the total dollar amount of Qualifying Purchases after all applicable discounts, offers, Rewards, and coupons are applied, but before any applicable tax and/or shipping fees are added and will be rounded to the nearest dollar.
Rewards earned in the Program will be valid once earned and expire in 60 days.
A single transaction may qualify for up to $500 in Rewards. When making a purchase that qualifies you for more than one Reward, the Reward will be issued in a single Reward certificate up to $70, after which a separate Reward certificate will be issued. The maximum total value of Rewards that you can accumulate during a Program Year is $5,000.
Rewards are earned at the following rates, depending on the form of payment used when making the Qualifying Purchase:
|Program||Form of Payment||Accrual||Reward||Reward Expiration|
|gRewards||Cash, gift card, or third party credit card1 point for every $2 spent $5 coupon for every 100 points earned 60 days||1 point for every $2 spent||$5 coupon for every 100 points earned||60 days|
|Gordmans credit card||1 points for every $1 spent1 point for every $2 spent $5 coupon for every 100 points earned 60 days||1 point for every $2 spent||$5 coupon for every 100 points earned||60 days|
To earn Rewards when making purchases at a participating Gordmans location, you must either (a) provide the phone number associated with your membership; or (b) swipe your Gordmans credit card at the register. Provision of this information is not required to complete the transaction, but it is necessary to earn Rewards. When you earn Rewards by making a purchase in store, the Rewards that you earned for that transaction will be issued at the register immediately. If for any reason it is not possible to issue a Reward at the register, we will send it to you via email. Rewards are credited to your Program account in real time. Purchases will be credited to only one Program account per transaction.
If a Qualifying Purchase item is returned, the points earned will be deducted from your Program account. This may result in a negative balance in your Program account, but any Rewards that you received prior to the return will remain valid. This means that you may need to earn more than 100 points before you receive your next Reward, but you can still redeem any Rewards that you have already received.
REDEMPTION OF PAYBACK REWARDS
Each Rewards certificate will indicate its expiration date, and expired certificates will not be accepted. Rewards cannot be redeemed to: (1) make a charitable donation; (2) as payment on any store credit card; (3) adjust the price on prior purchases; or (4) purchase gift cards. Rewards are not transferable. Rewards have no cash value and are not legal tender; no cash back will be provided. Other restrictions and exclusions may apply, check certificate for details.
HOW TO CANCEL YOUR PROGRAM MEMBERSHIP
To cancel your Program membership call customer service at 800-743-8730 or email firstname.lastname@example.org.
RESERVATIONS OF RIGHTS
We reserve the right to approve, deny or revoke participation in the Program to any individual for any reason whatsoever. If there is any abuse of the Program, failure to follow Program terms, or any misrepresentation by you, all unredeemed Rewards will be forfeited and no additional Rewards will accrue. Rewards from separate enrolled accounts cannot be combined onto one account. Your removal from the Program will result in a forfeiture of your existing points balance. To the extent allowed by applicable law, we may cancel any earned or outstanding Reward Certificates if we become insolvent, unable to pay our debts when due, file an action under the U.S. Bankruptcy Code or have such an action filed against us. WE RESERVE THE RIGHT TO CANCEL, MODIFY, RESTRICT, WAIVE, OR TERMINATE THE PROGRAM OR ANY ASPECTS OR FEATURES OF THE PROGRAM AT ANY TIME WITHOUT PRIOR NOTICE.
The Program is void where prohibited by federal, state, or local law. These Terms set forth all the terms of the Program; we have no other obligation with respect to the Program beyond those described in these Terms.
PREVIOUS GORDMANS REWARDS PROGRAMS
The Program is not affiliated with or a continuation of any prior loyalty programs issued by Gordmans, Inc. or any of its affiliates or subsidiaries (“Gordmans, Inc.”), regardless of whether such programs were operated under the same program name. Gordmans, Inc. terminated its program previously operated under the name gRewards as part of its bankruptcy proceedings. Any points, Rewards, coupons, discounts, or benefits of any kind earned in programs operated by Gordmans, Inc. are null and void.
Additionally, the Program is not affiliated with the Style Circle Rewards program offered by Specialty Retailers, Inc. for its Stage family of stores (Bealls, Goodys, Palais Royal, Peebles, and Stage). Points or Rewards earned through the Style Circle Rewards program are not transferrable to the Program, or redeemable at any Gordmans store locations. Similarly, points earned through the Program are not transferrable to Style Circle Rewards, or redeemable at any Stage store location. You may enroll in both Style Circle Rewards and the Program, however, your accounts and points balances for each program will remain separate, and be governed by the applicable program terms.
When you enroll in the Program, text us, or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site or by email. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
We will communicate with you by e-mail or by posting notices on this site or by email. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
YOU AGREE THAT ALL DISPUTES, ACTIONS, AND CLAIMS RELATING IN ANY WAY TO OR ARISING OUT OF THESE TERMS AND/OR YOUR MEMBERSHIP IN THE PROGRAM (INCLUDING WITHOUT LIMITATION ADVERTISEMENTS AND DISCLOSURES, VOICE CALLS, TEXT MESSAGES AND EMAILS THAT WESEND TO YOU, OR RELATING TO THE COLLECTION OR USE OF ANY INFORMATION ABOUT YOU IN CONNECTION WITH ALERTS OR THIS WEBSITE) (COLLECTIVELY “CLAIMS”) WILL BE GOVERNED BY THE FEDERAL ARBITRATION ACT, FEDERAL ARBITRATION LAW, AND LAWS OF THE STATE OF TEXAS, WITHOUT REGARD TO CHOICE OF LAW PRINCIPLES. YOU FURTHER AGREE THAT ALL CLAIMS WILL BE RESOLVED BY BINDING ARBITRATION, EXCEPT THAT YOU MAY ASSERT CLAIMS IN SMALL CLAIMS COURT IF YOUR CLAIMS QUALIFY. THE ARBITRATOR SHALL NOT CONSOLIDATE THE CLAIMS OF MORE THAN ONE MEMBER OR USER, AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF A REPRESENTATIVE, PRIVATE ATTORNEY GENERAL OR CLASS PROCEEDING. YOU ARE GIVING UP THE RIGHT TO LITIGATE ALL CLAIMS IN COURT BEFORE A JUDGE OR JURY.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, YOU AGREE THAT YOU WILL NOT ACT AS A REPRESENTATIVE OR A PRIVATE ATTORNEY GENERAL, OR IN ANY OTHER REPRESENTATIVE CAPACITY, OR PARTICIPATE AS A MEMBER OF A CLASS OF CLAIMANTS AGAINST GORDMANS IN ANY COURT, OR IN ARBITRATION, WITH RESPECT TO ANY CLAIMS. YOUR CLAIMS SHALL NOT BE JOINED TO ANY OTHER ARBITRATION OR DISPUTE INVOLVING ANY OTHER PARTY SUBJECT TO THESE TERMS, AND NO CLASS ARBITRATION PROCEEDINGS SHALL BE PERMITTED.
The arbitration will be conducted by the American Arbitration Association (AAA) under its rules, including the AAA's supplementary procedures for consumer-related disputes. The AAA's rules are available at www.adr.org or by calling 1-800-778-7879. You agree to commence arbitration only in your county of residence or in Harris County, Texas. You may choose to have the arbitration conducted by telephone, based on written submission, or in person by following the AAA rules. In a dispute involving $10,000 or less, any hearing will be telephonic unless the arbitrator finds good cause to hold an in- person hearing instead. The arbitrator may award the same damages to you individually as a court could.
We will pay all administrative, hearing, and arbitrator’s fees and costs for the arbitration that are in excess of any filing fee that you would have been required to pay to file your Claims as a lawsuit in a state or federal court (whichever is greater). Unless the arbitrator awards otherwise, you will be responsible for paying the fees for your lawyers, witnesses (including experts), and all other expenses you incur. An arbitration award and any judgment confirming it apply only to that specific case. The arbitration award may be entered as a judgment only to enforce the award itself and cannot be used as evidence in any other case. To reduce the time and expense of the arbitration, the arbitrator will not provide a statement of reasons for his or her award unless requested to do so by all parties.
Either party shall have the right to seek an injunction or other equitable relief related to infringement, violation, or a threat to infringe or violate the other party's patent, copyright, trademark or trade secret rights. The parties may seek such injunctive or other appropriate relief in any state or federal court in Harris County, Texas. You consent to exclusive jurisdiction and venue in Harris County, Texas.
The arbitration provision of these Terms will survive the termination of the relationship between you and Us. To the maximum extent possible, if any provision of these Terms shall be interpreted is deemed by any arbitrator or court of competent jurisdiction to be unlawful or unenforceable, it will not affect the validity and enforceability of the remaining provisions. Additionally, any unenforceable provision shall be deemed modified so as to be rendered valid and enforceable while implementing, to the greatest extent possible, the original intent of such provision.
gRewards is a trademark of Specialty Retailers, Inc.